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Support

Support for users, reviewers, and privacy questions.

Use this page to contact Vero support, report bugs, and ask privacy or compatibility questions about the extension.

Contact

Primary support channel

Contact the support mailbox below for installation help, compatibility questions, privacy requests, and bug reports.

Email support@veroextension.com
Response scope Installation help, supported sites, privacy questions, false positives, false negatives, and bug reports.
Before writing

What to include in a bug report

  • Browser version and operating system.
  • AI website where the issue happened.
  • Whether the issue was “no protection”, “wrong detection”, or “badge did not load”.
  • Whether the issue happened on click-send, Enter, or Ctrl+Enter.
Support boundaries

Security-sensitive reports

If your report involves a security-sensitive issue, include enough detail to reproduce it and avoid sending unnecessary raw sensitive data by email.

Operations

Public support scope

This support page covers public product questions, browser compatibility, supported AI sites, privacy questions, and extension behavior reports.

Support the work

Want to help fund development?

Vero is free to use. If you want to support ongoing development, fixes, and improvements, you can leave a tip on Ko-fi.

Support on Ko-fi